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Términos y Condiciones

Terms and Conditions

Any person or organization that hires one of the services offered by Merette Servers, accepts the following conditions:

Merette Servers provides Web design services, Web Hosting, Dedicated Servers, Reseller, streaming audio and real-time Vides.

Merette Servers reserves the right to suspend or cancel any client’s access to any part or all of their services when it considers that the client has used the account inappropriately.

Merette Servers reserves the right to refuse service to anyone or access to its servers.

Merette Servers prohibits Web sites that make illegal activities including but not limited to, storage or distribution of illegal copies of copyrighted software, sites that distribute illegal manipulation tools for software copyright violations and trademarks, violations of existing legislation, sale or distribution of illegal contraband.

Internet abuse including but not limited to, sending bulk unsolicited advertising, distribution of mass-mailing programs, cross-posting messages to large numbers of Usenet newsgroups, mailing obscene or offensive messages, threats to others Internet users send bulk messages to Internet users, use of communications packet sniffers or port scanners, communication, installing continuously running programs and send bulk messages to our support staff. Nor can any activity related to IRC (Internet Relay Chat) and bots, BNC, eggdrops or similar. Violators will be charged a fee of $ 600 for expenses of cleansing.

Adult content

Generally not allow sites with adult content on shared hosting accounts and resellers. However, if you’re interested in hosting with us this site please contact us, if this is a site with legal content and does mass mailings, we can host it.

On dedicated servers is always allowed to be legal and do not send bulk unsolicited email.

The determination of what constitutes «adult content» and its prohibition is solely for Merette Servers. In case of violation, Merette Servers reserves the right to cancel the account without notice and without refund. The client offender shall be liable for damage to systems, servers, connectivity, reputation, business, service, network, operations or equipment Merette Servers.

Web site content

The customer is responsible for maintaining a separate system (not Merette Servers Servers) a backup of current files of your Web site.

Merette Servers not responsible for any loss of files, information or data.

The daily backups are made are intended to recover the data if there is a hardware failure on the servers.

Merette Servers not guaranteed to be in possession of the most current copy of the customer Web site.


It provides a free service customer support by email or through our Support Center Web.

The e-mail technical support will be answered as soon as possible, usually provided within 24 hours.

Inquiries regarding billing will be answered within one business day.

The client undertakes not to carry out mass mails to the helpdesk.


Payment for all services performed in advance and on a monthly basis (1 month), quarterly (3 months), half (6 months) or annual (12 months).

Merette Servers accept payment by credit card, PayPal and bank transfer.

The service is not activated until payment is received.

The credit card payment is authorized and controlled in real time.After verifying the request successfully, the client is subject to the terms of repayment of Merette Servers.

All monetary transactions are made in dollars or Dominican pesos.

Payment will be made in advance each month, quarter (3 months), semester (6 months) or annually (12 months) from the date of conclusion of the contract.

Additional services

Anytime you can add additional features.

When you add a service, apply the appropriate customer charges for the month and each month thereafter until the end of your billing cycle.

Rates of benefits are not prorated.

Renewal notification and billing plan

The renewal notice is sent by email to interested thirty (30), fifteen (15) and seven (7) days before the end of the billing cycle.

Customers pay a monthly or quarterly may opt for annual payment notice at least 10 days before the end of their current billing cycle.

Annual paying customers must renew their annual payment option at least 10 days before the end of your billing cycle.

If the client does not renew its annual payment option will automatically count the same payment method of the previous period.

Account Reactivation

If an account has been canceled at the request of the customer or a billing problem and the customer wishes to reactivate, it must pay in advance a non-refundable U.S. $ 20 for expenses of recovery.

The account will be reactivated once they have paid all outstanding charges, including lodging.

If the account has been deactivated for violation of the rules, Merette Servers not reactivate the account.

Reimbursement rules

Any claim for money should be the first 30 days after payment for services.

The quarterly prepayment (3 months), half (6 months) and the annual payment (12 months) is not refundable.

If Merette Servers cancel an account for violation of the rules will not refund any amount.

The rates for fringe benefits are not refundable.

On dedicated servers, fees for installation (setup) are not refundable.


Merette Servers reserves the right to cancel the service at any time.

If the account is canceled because of breach of the rules, there will be no refund. The offender may be subject to a charge of U.S. $ 300 in expenses for debugging.

Merette Servers reserves the right to cancel without notice the contents of the site that has committed a breach of the rules.

Customers can cancel service at any time. Any cancellation of account must be requested through the Support Center or by email to the address ventas@meretteservers.com

If the customer requests the cancellation of your account, it will be canceled on a specified date or immediately.


Customer agrees to defend, indemnify and hold harmless Merette Servers any liability for defective products sold to customers through Merette Servers servers, any material that infringes or allegedly infringes on the rights of third parties through Merette servers Servers and other materials involving alleged libel or slander against others via Merette servers Servers.


Merette Servers not responsible for any damages that may occur to any client’s business.

Merette Servers assumes no warranty, express or implied, of the services provided.

Merette Servers services are provided «as is, as available.»Merette Servers not guarantee that its services will not suffer interruptions or errors. Merette Servers will, in good faith, all we can to make their services available to as many Internet users as possible with minimum disruption.

Merette Servers shall in no circumstances be liable for any claims arising from the use or inability to use its services, including but not limited to, service interruptions, client errors, Internet connectivity problems, communication failures, access unauthorized Merette Servers servers, problems with corporate domain registrar, DNS propagation, congestion of the bandwidth of Internet, power outages, vandalism and natural disasters.

Merette Servers reserves the right to revise its policies at any time.


We reserve the right to make changes at any time on our website and in the General Conditions.

Merette Servers 2004-2011.
Jorge Merette